Content Removal Policy

At Social Sync Ltd ("Social Sync Ltd", "we", "us", or "our"), we are committed to providing a safe, respectful, and positive experience across https://evolet.ai and all affiliated platforms, products, and services ("Services"). This Content Removal Policy outlines our approach to addressing concerns regarding AI-generated content that may unintentionally resemble real individuals.

All content on our Services is created exclusively using artificial intelligence (AI) technologies. Any resemblance to real persons is entirely coincidental and unintentional.

1. Scope

This Policy applies to all AI-generated content accessible through the Services, including but not limited to text, images, videos, voice outputs, and interactive media.

1. Unintentional Resemblance to Actual Persons

While our content is AI-generated, we recognize the potential for unintentional resemblances to real individuals. If such resemblance occurs, we are committed to reviewing concerns in a fair and timely manner.

2. Submitting a Content Removal Request

Users who believe that any content resembles themselves or another identifiable person may request removal by contacting us via:

Email: support@evolet.ai

"Contact Us" section within the Services

Required Information:
Full name and email address
Detailed description of the content and location (link, screenshot, etc.)
Explanation of the perceived resemblance
Supporting evidence, if available

3. User Verification

To responsibly process requests, we may require verification documents, including but not limited to:

Government-issued identification

Evidence of identity connection (e.g., social media profiles, public records)

Verification ensures that only legitimate requests are honored, protecting all users' rights and preventing misuse.

4. Content Removal

Upon verification and confirmation of a valid content removal request, the specified content will be removed in a timely manner from the Services. Our goal is to complete this process promptly while ensuring compliance with applicable laws and regulations.

5. Content Review and Removal Process

Upon receipt and verification of a valid request:

We will assess the claim objectively based on the evidence provided.

If confirmed, the specified content will be promptly removed from the Services.

Removal actions will comply with applicable laws and internal policies.

Note: In cases where complete removal is not necessary or appropriate (e.g., partial resemblance), we reserve the right to implement alternative solutions such as blurring, modifying, or restricting visibility.

6. Privacy and Confidentiality

All complaints and related communications are handled with strict confidentiality. We will not share personal information related to a removal request with third parties without explicit consent, unless legally required to do so.

7. Limitation of Liability

By using the Services, you acknowledge that:

Content is generated autonomously by AI and reviewed through automated systems.

We do not guarantee absolute prevention of coincidental resemblances.

Social Sync Ltd Ltd is not liable for any incidental or unintended resemblance that may arise prior to the submission and confirmation of a removal request.

We act in good faith to address valid concerns but disclaim liability for any damages arising from AI-generated outputs.

6. Privacy and Confidentiality

All complaints and related communications are handled with strict confidentiality. We will not share personal information related to a removal request with third parties without explicit consent, unless legally required to do so.

8. Rejection of Requests

We reserve the right to deny removal requests if:

Insufficient evidence is provided;

The resemblance is deemed minimal, non-identifiable, or coincidental;

The request is abusive, fraudulent, or intended to harass;

Compliance would violate applicable laws or rights of other users.

In such cases, the complainant will be notified with a clear explanation.

9. Processing Timeframes

Acknowledgment of receipt within 24 hours.

Initial review and verification typically completed within 5–7 business days.

Users will be updated regularly regarding the status of their request.

Complex cases may require additional time, and users will be informed accordingly.

10. Updates to this Policy

We may update or amend this Content Removal Policy from time to time to reflect changes in legal requirements, operational practices, or technological advancements. We encourage users to periodically review this Policy for updates.

Your continued use of the Services following any updates constitutes your acceptance of the revised Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Content Removal Policy, please contact:

Privacy & Compliance Team

Email: support@evolet.ai

Website: https://evolet.ai (Contact Us section)

We are committed to ensuring a fair and respectful handling of all concerns.